At Wastermalls, we take great pride in the quality of our products and the satisfaction of our customers. If, for any reason, you are not completely happy with your purchase, we are here to help — under the following terms and conditions.
Return Period
Wastermalls will accept returns for a refund only within 30 days of the date your order was received.
Please note that this is a strict deadline, and no returns will be accepted after 30 days from the delivery date. We recommend inspecting your items promptly upon arrival to ensure everything meets your expectations.
Return Conditions
To qualify for a refund, all returned items must meet the following conditions:
The item must be unworn, unused, and in its original condition.
The item must be returned in its original packaging, including any tags, boxes, or pouches.
All return shipping costs are the responsibility of the buyer.
We strongly recommend using a trackable shipping method to ensure your return safely reaches us.
Any item that arrives damaged, used, or not in its original packaging will not be eligible for a refund. Please handle your return carefully to avoid any issues during processing.
Non-Returnable Items
The following items cannot be returned or refunded under any circumstances:
Sale items or items marked as FINAL SALE
Custom-made or personalized items (if applicable)
Please review product details carefully before placing your order.
Return Authorization
Before mailing any return, please contact us via email at Sale@wastermalls.com
to request a Return Authorization (RA).
Include the following details in your email:
Your full name
Your order number
A brief reason for return
Once your request is received, our customer service team will reply with detailed return instructions, including the correct return address. Returns sent without authorization may experience delays in processing.
Damaged or Incorrect Items
In the rare event that your order arrives damaged or contains the wrong item, please contact us within 48 hours of delivery at Sale@wastermalls.com
.
Our support team will work quickly to resolve the issue by offering a replacement, repair, or refund where applicable. Please include clear photos of the damaged or incorrect item for faster assistance.
Additional Notes
Refunds are typically processed within 5–10 business days after your return has been received and inspected. The refund will be issued to your original payment method.
Thank you for shopping with Wastermalls.
We appreciate your understanding and cooperation with our return policy, designed to ensure a fair and smooth experience for all customers.